Legal & Policies

Last Updated: June 2025

Effective: June 2025

These documents are provided for information and are being finalised with legal counsel.

Everything you need to know about how Elefy operates, your rights, and our policies.

Policy Documents

Our platform rules, your obligations, and how Elefy operates.

What personal data we collect, why, and your PDPA rights.

How we use cookies and how to manage your preferences.

How security deposits work and Elefy's role as collection agent.

When and how booking fees are refunded.

How tenant ratings and user-generated content work.

Submit a PDPA rights request to our DPO.