Legal & Policies

Last Updated: October 9, 2026

Effective Date: October 9, 2026

These documents are provided for information and are being finalised with legal counsel.

Everything you need to know about how ElefyMove operates, your rights, and our policies.

Policy Documents

Our platform rules, your obligations, and how ElefyMove operates.

What personal data we collect, why, and your PDPA rights.

How we use cookies and how to manage your preferences.

How security deposits work and the role of Elefy Group Co., Ltd. (operator of ElefyMove) as collection agent.

When and how booking fees are refunded.

How tenant ratings and user-generated content work.

The rules for reviews, posts, comments, guides, and photos on ElefyMove.

How to report unlawful or policy-violating content for removal.

Submit a PDPA rights request to our privacy team.