Data Security

Your data security is our top priority. We implement industry-leading measures to protect your personal information.

Security Commitment

Elefy employs multiple layers of security to protect your data from unauthorized access, use, or disclosure. Our security measures are regularly audited and updated to meet industry standards.

Technical Security Measures

Encryption

  • In Transit: SSL/TLS encryption (HTTPS)
  • At Rest: AES-256 encryption
  • Passwords: bcrypt hashing (12 rounds)
  • Payment Data: Never stored (PCI-DSS via Stripe / PayPal)

Authentication

  • Strong password requirements (8+ chars, mixed case, numbers)
  • JWT token-based authentication
  • Optional two-factor authentication (2FA)
  • Session timeout after inactivity

Access Control

  • Role-based access control (RBAC)
  • Principle of least privilege
  • Ownership verification for file access
  • Audit logs for sensitive operations

Network Security

  • Firewalls and intrusion detection
  • DDoS protection
  • Rate limiting to prevent brute force
  • Regular security scans

Organizational Security Measures

Employee Training

All employees receive comprehensive privacy and security training. Regular updates ensure awareness of latest threats and best practices.

Access Audits

Quarterly reviews of access permissions and user roles. Immediate revocation of access for departed employees.

Incident Response

24-hour breach notification protocol. Dedicated security team ready to respond to incidents immediately.

Third-Party Audits

Annual security assessments by independent auditors. Penetration testing to identify vulnerabilities.

Security Compliance

PCI-DSS
Level 1 Certified
(via Stripe / PayPal)
ISO 27001
In Progress
Target: Q4 2026
PDPA
Fully Compliant
Thailand B.E. 2562

Data Breach Notification

In the unlikely event of a data breach, we have strict protocols in place:

72 hours
Notification to PDPC
Immediate
User notification if high risk
24/7
Security response team

What You Can Do

Security is a shared responsibility. Here's how you can protect your account:

Use Strong Passwords

  • At least 8 characters
  • Mix of upper/lowercase
  • Include numbers and symbols
  • Don't reuse passwords

Enable 2FA

Add an extra layer of security with two-factor authentication. Available in account settings.

Monitor Activity

Regularly review your account activity and login history for suspicious access.

Report Issues

Contact [email protected] immediately if you notice any unauthorized activity.